Greg DeConciliis – Opening an ASC: Continuous Improvement
Here’s what to expect on this week’s episode. 🎙️
You have officially opened the doors to your new surgery centers. Patients are scheduled, physicians are ready to go, and the entire staff is excited. Now what?
The one thing that you cannot do is become complacent.
Greg DeConciliis is a PA and Administrator at Boston Out-Patient Surgical Suites. For his second appearance on the show, Greg is sharing what “continuous improvement” looks like, why it’s crucial for long-term success, and how you can build a culture and strategy around it.
Here are 10 quick ideas for continuous improvement:
1️⃣ Stay on top of trends (e.g., the explosion of the total joint and spine market)
2️⃣ Attract new physicians by encouraging existing physicians to showcase the facility
3️⃣ Hold regular staff meetings to discuss, strategize, and implement improvements
4️⃣ Use local/national benchmarks to identify areas of improvement
5️⃣ Leverage technology to enhance patient, physician, and staff satisfaction
6️⃣ Look at data for study ideas and avenues to improve
️7️⃣ Involve staff in solution creation and ensure their ideas are heard and implemented
8️⃣ Use tech like an EMR to streamline processes and enhance patient & family experiences
9️⃣ Leverage colleagues’ experiences to choose beneficial technology and services
🔟 Ensure you never get too comfortable and always reassess and reevaluate your strategies
Interesting in learning more about opening a new surgery center? Check out our previous episodes:
Find the full episode on Apple Podcasts, Spotify, or YouTube to hear all the details.
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