Create alignment between your Physician Practice and the surgery centers you work with.

From the moment your provider decides a patient needs surgery, the wheels are set in motion. The ASC scheduler, the office scheduler, the surgeon, and the patient all need to agree on a date and time. HST has created a world where all of that can be decided on automatically within minutes instead of days. No fax, no phone call, and no back and forth.

Keeping patients engaged and informed from that initial decision is critical to their overall experience, so the more you can communicate, be transparent, and set expectations, the happier the patients, their families, and your staff will be. Through text, patients will be sent their pre-assessment questionnaires, pre-op instructions, NPO reminders, and other vital information.

Part of that upfront communication must focus on price transparency. Patients who receive their bill in advance, understand their bill, and are presented with payment options are more likely to pay upfront and in full. Your office staff will be able to generate an accurate financial estimate for patients prior to scheduling an appointment to help them make an informed decision, and, they can also use it to generate estimates for patients you are seeing at your own practice.

HST Pathways has two solutions to help physician practices and medical groups. Learn more below.