Anesthesia providers are historically the last to get paid in the surgical process and lack visibility into crucial case information like patient data, case costs, and claims. With HST Clariti, that is changing!
HST Clariti offers Anesthesia Groups a connected platform that enables access to estimation and collections built for their unique challenges. Coupled with the HST Patient Support Center, Anesthesia providers are now taking a proactive approach to their patient payments process. Providers like Northstar, Envision, and NAPA see significant results.
NorthStar Anesthesia Was Able To Collect 56% Of Patient Responsibility In Advance Of Care.
“I’ve been impressed by this whole process. The level of patient engagement is tremendous. The actual encounters your team is having with patients is very meaningful. This takes a real load off patients’ minds when they can understand their anesthesia bill to this extent. The patient engagement is very personal and generates a much more satisfied patient.”
Executive, Northstar Anesthesia
Why use HST Price Transparency?
Based on the data at six ASC focus sites for a national anesthesia group, the average monthly patient responsibility was $25,454 per month. The group reported last year a self-pay collection rate of 22%. Our automated system achieved 30% upfront collections, or $7,632 per location, versus no upfront payments before HST Price Transparency.
Studies have shown that patients who understand their financial responsibility in advance are more likely to pay post-service versus those who were not made aware.
Time to Close Accounts
Upon implementing HST Price Transparency, a large national anesthesia provider reported that the average time to close patient accounts was reduced from 90 to 30 days.
Follow-up Billing Costs
Based on the national average of 30% of patients paying pre-service, anesthesia groups typically save an additional $31.28 in statement costs and $57.12 in collection fees, or $88.40 per patient, not including staff time or third-party agency fees.
Clean claim rates improve based on HST Price Transparency’s verification of all patient insurance information and coverage in advance of service.
Our anesthesia providers value the electronic patient and case information we provide in advance of service to drive their clinical, scheduling, and financial systems. Integration costs are reduced, and data entry errors eliminated.
Surgeon, facility, and patient satisfaction increases, supporting the anesthesia group’s position as a patient-focused business partner. The patient feedback is overwhelmingly appreciative of the effort to educate and inform them about their anesthesia bill.
The anesthesia group will be in full compliance with the No Surprises Act and current state level requirements as part of our guaranteed compliance when using HST Price Transparency. Our Co-Provider Inquiry screen also supports convening providers with anesthesia estimates upon request.
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