The Best Pain Management EHR Software for ASCs

HST’s EMR helps pain management ASCs bill and chart fast, manage high-volume procedures, and protect margins.

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HEAR FROM PAIN CENTERS

Software designed for hospitals or physician practices often struggles to meet the specialized needs of pain management ASCs, particularly those serving long-term patients who require ongoing pain injections.

Disconnected billing tools, inventory challenges, and hidden payor risks drain staff time and erode margins. Our ASC software is purpose-built for surgery centers, streamlining workflows, ensuring compliance, and protecting profitability, visit after visit.

You Can Approach Your Tech Stack In 2 Ways

The Best Option

APPROACH #1 | Best Of Breed

ASC EMR, billing, and inventory software built for pain management surgery centers.

PROS

Best of breed software by use case

Improved patient safety & experience

Improved financial performance

No custom development required

CONS

Manage multiple software vendors and processes

APPROACH #2 | One Size Fits All

Hospital and physician office software, not designed for pain management surgery centers. 

PROS

Directly connected to your hospital or physician office

Cost effective

Tool familiarity

CONS

System doesn’t fit ASC needs

Lack enterprise capabilities (data standardization) and reporting

Unable to maximize reimbursement per claim

What’s best?

Pain management surgery centers should use an EMR, billing, and inventory software built for the ASC setting, not hospital or physician office systems.

In a perfect world… your ASC schedule is full, every chart is 100% complete by wheels-out, and 90% of patient balances are paid before surgery. That world exists: HST’s unified architecture lets ASCs share one source of truth for scheduling, clinical operations, and revenue cycle operations. 

How It Comes Together For An ASC

Proven Results From Our Customers

Most Loved Features by Pain Management ASCs

100% Chart Completion for Every Case

Get complete charting every time with status indicators, missing H&P alerts, and automated task assignments for operative reports. Designed for all types of pain management procedures, it ensures nothing slips through the cracks. Most chart and operative note fields auto-populate for repeat cases, making documentation nearly as fast as writing on paper. Multiple clinicians can edit the same patient record simultaneously, like Google Docs.

Inventory Management and Preference Cards

For every pain management case, the system captures lot, serial, and expiration details for each implant or supply used. On-hand counts are updated in real time, and reordering is simplified through your Item Master. This visibility reduces waste, cuts costs, and keeps your workflows aligned with real-time inventory needs.

Patient Estimates and Payments Made Simple

Quickly generate accurate estimates that include facility, anesthesia, and professional fees. Share them by text or email with built-in payment options so patients can act immediately. Track when estimates are viewed, confirm eligibility, and view case details in real-time. You can also display previous balances, allowing staff to collect past and upcoming amounts in one place, which is especially helpful for patients with long-term pain management needs.

Progressive Estimation for Repeat Patients

Create estimates that account for multiple visits in a short time frame, including facility, anesthesia, and professional fees. You can sequence which visit applies to the deductible first to ensure faster, more accurate payments. With clear visibility into outstanding balances, your team can provide a comprehensive financial picture for patients returning for ongoing pain management procedures.

Automated Pre-Op and Day-of-Surgery Text Reminders

Set a custom cadence of one-way or two-way texts with keyword flagging to reduce no-shows and ensure patients are fully prepared for surgery.

Accurate Reporting Built for Enterprise ASCs

Get clear, reliable reporting with a complete view of your ASC’s financial health. Track key metrics like collection rates, days in A/R, and patient responsibility, and generate required state and federal reports. Enterprise-grade architecture ensures accuracy with a single database, standardized code sets, detailed permissions, and real-time access to the numbers that matter.

HST Helps Across Every Stage In The ASC

Financial Clearance & Feasibility

Real-time case profitability before date of service
4 clearinghouses & patient payment collected prior to date of service
Insurance eligibility automatically verified and checked 3 times
Estimates can include facility, anesthesia, & professional fees

Case Scheduling & Communication

Interfaces with physician office and hospital software for real-time surgical scheduling
Automated sharing of OR availability
Advanced block time management

Check in & Charting

Fast workflows for pain management cases
Auto-populates chart details based on case type and physician preference cards
Tablet-first charting (computer also works)
Simultaneous chart edits
Direct e-signature capability

Patient Engagement

Customizable automated & one-to-one patient texting available
Pre-assessment form accessible by a secure link via text or email
Keyword flagging from texts and form answers can automatically put the patient in a clinical risk follow-up queue

Post-Op Communication

Check-in with patient post-surgery
Re-communicate post-operative instructions
Automated post-op reminder texts can be customized

Revenue Cycle & Inventory Management

Tracks surgical supplies
Manages implants
Focuses on surgical billing workflows
Automated claim scrubbing
Achieve a 99.1% clean claim rate

Data & Analytics

230+ reports and dashboards to explore ASC financial, clinical, & operational metrics including inventory
Access to all raw center data in one place
ASC enterprise reporting, state, & regulatory reporting

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HST Offers Free Benchmarking Data to Power Long-Term ASC Success

See the Pain Management specific benchmarks.

This data represents 308,411 unique cases across 325 centers

(We only pulled data from clients who gave us permission, and we omitted any extreme outliers.)

Case Cancellation Rates

Slight increase—cancellation rate rose from 24.6% to 25.3%.

Maintaining communication with patients, physicians, and vendors keeps cases on track and prevents last-minute cancellations. A centralized system allows the care team to coordinate seamlessly, share updates, and address issues early. Proactive patient communication also reduces the risk of patient-initiated cancellations.

Days to Bill

Billing speed improved—days to bill decreased from 9 to 7.

Accurate coding and charge entry are essential for reimbursement and compliance. Integrating EHR and billing systems reduces errors and streamlines the process. Using well-trained coders and tracking denials helps prevent mistakes, improving financial health and operational efficiency.

Net Revenue Per Case

Net revenue dipped slightly—from $3,132 to $3,010 per case.

Beyond patient outcomes, profitability is a top priority for ASCs. Monthly financial reviews help identify trends and address issues quickly. Using analytics tools and standardized reporting ensures data-driven decisions, improving revenue, controlling expenses, and maintaining long-term financial stability.

READ THE FULL PAIN MANAGEMENT BENCHMARKS

Frequently Asked Questions

We aren’t ready to move away from paper charting. Can we still use HST without the electronic charting solution?

Yes, it’s completely possible to use HST and do paper charting. You can use HST for the financial management side, and we can even make it easy to print out paper chart packs with all the case info.

Do you integrate with the physician practice and hospital software used at sister facilities?

We understand the importance of connected technologies across the continuum of healthcare, and we’re committed to interoperability because healthcare teams are better together. Our platform integrates with a wide range of physician and hospital systems to support seamless workflows. See the HST integrations overview page to check specific interfaces.

Our staff and surgeons are already stretched thin—will adoption be painful?

Of course, any change requires some new learning. Dean Ward from Aspen Surgery Center talked about their implementation experience with HST: “For a center of Aspen’s size—with 10 ORs across two locations—this was by far the smoothest implementation I’ve experienced. The collaboration and transparency made all the difference.”

As he said, customers have found this to be a smooth and quick process. Our customer support and success teams offer proactive monitoring, tactical insights, and quarterly check-ins. We provide practical, customized training and consultant packages to help you address challenges and improve operations, with continuous support every step of the way.

Ready to Transform Your ASC?

See how our cloud-based ASC platform can improve your center’s efficiency and help you with proactive operations.

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