The Best ASC Software for Ophthalmology ASCs

Bill and chart fast through the high volume of procedures, manage inventory easily, and integrate with your other systems.

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READ OPHTHALMOLOGY CUSTOMER STORIES

Juggling multiple systems, faxing H&Ps, and manually verifying insurance slows your ASC down.

Using HST’s ASC specific software will help you collect more revenue than any other system. Plus, you can optionally use digital charting at nearly the same speed as paper charting.

You can approach your tech stack in 2 ways

The Best Option

Approach #1 | Best of Breed

Use ASC software in your ASC, physician practice software in your physician practice

PROS

Best of breed software by use case

Improved patient safety & experience

Improved financial performance

No custom development required

CONS

Manage multiple software vendors and processes

Approach #2 | One Size Fits All

Use physician practice software in your physician practice and ASC

PROS

More simplified tech stack

Cost effective

Tool familiarity

CONS

System dosen’t fit ASC needs

Lack enterprise capabilities (data standardization) and reporting

Unable to maximize reimbursement per claim

What’s best?

We believe using ASC software in the ASC and physician practice software in the physician practice is best.

In a perfect world… your ASC schedule is full, every chart is 100% complete by wheels-out, and 90% of patient balances are paid before surgery. That world exists: HST’s unified architecture lets ASCs share one source of truth for scheduling, clinical operations, and revenue cycle operations.

How it comes together for an ASC

Proven results
from our customers

Most Loved Features by Ophthalmology ASCs

Smart IOL & supply inventory tracking

The system captures lot/serial/expiration for a lens or viscoelastic, updates on-hand counts, and makes it easy to reorder against your Item Master. This reduces expired implants and makes tracking easier.

Quick chart and op note

Minimal charting inputs and op note inputs are needed because most info auto-populates for repeat case types. This makes clinical charting nearly the same speed as paper charting.

Progressive estimation patient estimates

Estimates can include facility, anesthesia, & professional fees and include multiple visits in a short time frame, and you can sequence which one hits the deductible first. This allows everyone to get paid faster and more accurately.

Simultaneous chart editing

Multiple people can edit the chart at the same time, similar to a Google Doc. No more waiting on others to finish before you can do your part.

Show previous balance on estimates

Show patients their previous balances so that you can collect all past and upcoming balances from one place. This is great for repeat patients.

Automated Pre-Op & Day-of-Surgery Text Reminders

Set up a custom cadence of one-way or two-way texts with keyword flagging. This reduces no-shows and ensures patients are fully prepped for surgery.

HST helps across every stage in the ASC

Financial Clearance & Feasibility

Real-time case profitability before date of service
4 clearinghouses & patient payment collected prior to date of service
Insurance eligibility automatically verified and checked 3 times
Estimates can include facility, anesthesia, & professional fees

Case Scheduling & Communication

Interfaces with physician office software for real-time surgical scheduling
Automated sharing of OR availability
Advanced block time management

Check in & Charting

Fast workflows for ophthalmology cases
Auto-populates info for minimal new entry required for repeat case types
Tablet-first charting (also works great on laptops and desktops)
Simultaneous chart edits
Direct e-signature capability

Patient Engagement

Customizable automated & one-to-one patient texting available
Pre-assessment form accessible by a secure link via text or email
Keyword flagging from texts and form answers can automatically put the patient in a clinical risk follow-up queue

Post-Op Communication

Check-in with patient post-surgery
Re-communicate post-operative instructions
Automated post-op reminder texts can be customized

Revenue Cycle & Inventory Management

Tracks surgical supplies
Manages implants
Focuses on surgical billing workflows
Automated claim scrubbing
Achieve a 99.1% clean claim rate

Data & Analytics

230+ reports and dashboards to explore ASC financial, clinical, & operational metrics including inventory
Access to all raw center data in one place
ASC enterprise reporting, state, & regulatory reporting

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We’re the only ASC software company that provides free benchmarking data

See the ophthalmology specific benchmarks.

This data represents 416,817 unique cases across 214 centers.

(We only pulled data from clients who gave us permission, and we omitted any extreme outliers.)

Insurance Verification Rate

Verification rate climbed from 83% to 88%, outperforming industry norms.

Verifying insurance eligibility prevents financial issues and last-minute cancellations. ASCs should re-verify coverage twice—upon case acceptance and the morning of surgery—and re-run checks monthly to catch lapses. Automating this process minimizes manual work and ensures seamless patient care.

Case Cancellation Rates

Slight increase—cancellation rate rose a bit from 14.7% to 15.4%.

Maintaining communication with patients, physicians, and vendors keeps cases on track and prevents last-minute cancellations. A centralized system allows the care team to coordinate seamlessly, share updates, and address issues early. Proactive patient communication also reduces the risk of patient-initiated cancellations.

Net Revenue Per Case

Positive trend—net revenue per case grew 7.6%, from $1,770 to $1,904.

Beyond patient outcomes, profitability is a top priority for ASCs. Monthly financial reviews help identify trends and address issues quickly. Using analytics tools and standardized reporting ensures data-driven decisions, improving revenue, controlling expenses, and maintaining long-term financial stability.

See all of the ophthalmology ASC benchmarks, or view the full State of the ASC Industry report for more ASC benchmarks and best practices.

Frequently Asked Questions

We aren’t ready to move away from paper charting. Can we still use HST without the electronic charting solution?

Yes, it’s completely possible to use HST and do paper charting. You can use HST for the financial management side, and we can even make it easy to print out paper chart packs with all the case info.

Do you integrate with the physician practice software we use in the clinic?

Probably! We integrate with dozens of options. See the HST integrations overview page to check specific interfaces.

Our staff and surgeons are already stretched thin—will adoption be painful?

Of course, any change requires some new learning. Dean Ward from Aspen Surgery Center talked about their implementation experience with HST: “For a center of Aspen’s size—with 10 ORs across two locations—this was by far the smoothest implementation I’ve experienced. The collaboration and transparency made all the difference.”

As he said, customers have found this to be a smooth and quick process. Our customer support and success teams offer proactive monitoring, tactical insights, and quarterly check-ins. We provide practical, customized training and consultant packages to help you address challenges and improve operations, with continuous support every step of the way.

Ready to Transform Your ASC?

See how our cloud-based ASC platform can improve your center’s efficiency and help you with proactive operations.

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