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How Technology Improves Cash Flow and Staffing Efficiency in ASCs

by Erica Palmer | Jul 21, 2023 | De Novos, New Surgery Centers

3 minute read

The evolution of technology has been a driving force for efficiency and optimization across industries, and ASCs are no exception. One pressing need especially for new centers is to improve cash flow while simultaneously running with lean staffing. Heck, everyone is running lean right now whether they like it or not because it’s so hard to hire nurses and other ASC staff. But technology can be a way to help make it easier to do so while getting more cash in the door.

Technology as a Game-Changer in ASCs

Technology’s pivotal role in ASCs is reflected in streamlined operations, increased efficiency, and better patient outcomes. By incorporating sophisticated but easy-to-use software platforms, like those offered by HST Pathways, ASCs can effectively automate multiple tasks, improving cash flow, and reducing the need for extensive staffing.

You might be used to hospital software systems. The nice thing about many ASC software tools is that they’re not as bulky or slow because there’s less unnecessary features for what an ASC needs to do.

Automation plays a crucial role in maintaining the financial health of ASCs. It aids in decreasing administrative overhead, minimizing errors, and ensuring timely payment. Tools to help with billing and coding claims, for instance, substantially reduce the time taken to generate submissions, improving the speed at which payments are received, ultimately, enhancing cash flow. The automation of these processes reduces the likelihood of manual errors that can delay reimbursements or cause claim denials.

By the way, HST Pathways’ platform uniquely addresses these areas. It provides an integrated system that includes electronic medical records (EMR), practice management solutions, scheduling, profit forecasting, robust analytics and more.

 

Impact on Staffing

Traditionally, ASCs have required a significant number of staff to handle the administrative burden. In addition to clinical roles, ASCs typically have personnel handling billing, scheduling, and patient record management. However, the advent of technology has transformed this scenario.

HST Pathways’ software platform exemplifies how ASCs can reduce their staffing needs through automation. The platform’s robust capabilities include automated patient reminders, a digital intake form, and electronic health records, all of which alleviate manual workload.

In effect, these solutions permit existing staff to concentrate on more critical tasks that directly influence patient care and outcomes, thereby improving the overall efficiency of ASC operations. And when there’s less manual tasks to go around, that means less workers needed, and that means more money in the physician owners’ distributions.

 

The Power of Data and Analytics

In addition to streamlining administrative tasks and improving the overall workflow, technological advancements like HST Pathways’ software platform offer powerful data analytics capabilities. These functionalities provide ASCs with the tools they need to make informed business decisions that improve financial performance.

Real-time data analysis and reporting can identify trends, spotlight inefficiencies, and highlight opportunities for improvement. For example, by analyzing operational metrics, an ASC can identify the most profitable procedures or find peak operating times to maximize utilization of their facilities.

HST Pathways’ software offers comprehensive analytics that enable ASCs to monitor their performance efficiently. By leveraging these tools, centers can take a proactive approach to manage their financial health, improving cash flow while still ensuring high-quality patient care.

Plus, a bunch of state or federal mandated reporting are built in as canned reports so you don’t have to spend hours manipulating data in excel.

 

Enhancing Patient Engagement

One of the indirect ways that technology like HST Pathways can boost cash flow is through improved patient engagement. Easy methods for pre-operative instructions, digital intake forms, and post-operative care instructions all contribute to a better patient experience. Satisfied patients are more likely to pay their bills promptly and recommend the center to others, leading to increased revenue. You can even use HST Clariti to get paid even before the surgery occurs.

 

Embracing the Future

The best performing ASCs are often those that embrace technology like those offered by HST Pathways. By leveraging the power of automation, data analytics, and improved patient engagement, ASCs can significantly improve their cash flow and reduce staffing needs.

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