HST Pathways
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    • Surgery Centers
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      • Patient Texting & Pre-Assessments
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Boost performance across Vail Health with the most user-friendly pre-assessment form & two-way patient texting tool.

BOOK YOUR DEMO NOW

At Vail Health, collect patient health history online to skip manual calls and speed up the pre-assessment process with patient responses that can be sent to HST’s EMR for clinicians to access.

Choose HST’s pre-assessments & patient texting to:
  • Deliver automated text reminders to help patients stay on track
  • Gather complete and accurate patient data to reduce errors
  • Spends less time calling patients and more time on care
  • Send patient pre-assessment data to HST’s EMR
Upgrade your ASC with HST’s pre-assessment and patient texting tool and transform your patient’s experience prior to surgery.

Hear From Customers Using HST’s Pre-Assessments & Patient Texting

With HST’s patient texting and pre-assessments solution, Live Oak Surgery Center dramatically improved their ability to contact and communicate with patients, ensuring better patient care and streamlined processes.

We had a lot of challenges with calling patients, and so using HST’s Case Coordination with the Patient Engagement, and having them fill out the pre-assessment, and receiving the text messages, the patient survey — all of that has really solved a lot of challenges with nursing on the pre-operative and post-operative end.

Lora Reed

Live Oak Surgery Center





“HST Pathways is great for our ASC”

What do you like best about HST Pathways?

There are a lot of things that we like about HST. We like that we can customize the eChart side to fit our facility and our needs for each doctor/procedure as needed. It is user friendly and we have been able to call and get customer support help very quickly. I would definitley recommend this software to others.





“Best software for the ASC setting”

What do you like best about HST Pathways?

HST Pathways has helped bring us so far ahead of our old paper charting. There are several things we love about it: The ease of having it web-based so it can be accessed from anywhere, the ability to make real-time changes to the E-chart, and the reports from Practice Management are easy to find and customize to help us make improvements and see deficiencies. We currently have Practice Management, E-charting, Clarity and Patient Engagement.

READ MORE G2 REVIEWS

Does This Sound Familiar at Your ASC?

Having difficulty with case feasibility & financial clearance?

HST is the only pure play ASC software company. End-to-end ASC software, designed for fast-paced ASC needs.

Support disappears post-implementation?

Reliable support model. Our 97% customer retention proves our commitment to exceptional support.

Want to know your case margins before surgery?

Instantly analyze margins pre-op. and make smarter decisions on contracts, implants, and case mix—before the surgery even starts.

Frustrated with canned, inaccurate reports?

True enterprise architecture. Get full reporting, BI integrations, and control your ASC data. Built for enterprise architecture.

Tired of waiting for product updates?

Move fast with HST’s innovation lab. HST launches new features fast—including innovations no one else in the ASC market has.

Struggling to find reliable ASC industry benchmarks?

Stay informed with Actionable ASC industry knowledge. Get access to HST’s annual State of the ASC Industry report, This Week in Surgery Centers ASC podcast, training courses and more.

HST Enables ASCs to Achieve

100%

Chart completion

66%

Increase in upfront patient payments

99%

Clean claim rate

From 3+ days to minutes

reporting time reduced.

Nyleen Flores

Former CEO

Ruth Ortiz

Benefits Specialist Coordinator

Blane Uthman

CEO

William Green

Director, Enterprise Data Management

Regent-Surgical

100%

Chart completion

66%

Increase in upfront patient payments

Nyleen Flores

Former CEO

Ruth Ortiz

Benefits Specialist Coordinator

99%

Clean claim rate

From 3+ days to minutes

reporting time reduced.

Blane Uthman

CEO

William Green

Director, Enterprise Data Management

Regent-Surgical

100%

Chart completion

Nyleen Flores

Former CEO

66%

Increase in upfront patient payments

Ruth Ortiz

Benefits Specialist Coordinator

99%

Clean claim rate

Blane Uthman

CEO

From 3+ days to minutes

reporting time reduced.

William Green

Director, Enterprise Data Management

Regent-Surgical
BOOK A DEMO

Why have 250+ ASCs switched practice management systems to HST in the last 2 years? Put simply, it comes down to enabling proactive operations.

ASCs are evolving their operations in the modern era. Successful surgery centers prioritize efficient, data-driven processes, demanding the right technology. HST is tailor-made for advancing proactive operations.

This includes:

Enterprise architecture

Billing software that enables rapid reduction in speed to cash

Simultaneous chart edits for less clicks & time

Profit forecasts & scheduling / OR utilization

World-class customer delight & support

Benchmarking across the board

HST can help your center increase profitability by enabling efficient, data-driven proactive operations.

Achieve Proactive Operations with HST

OR Utilization

107.4% OR utilization improvement
Arizona ASC

Clinical Time Savings

50% time savings in chart prep & staff training
Bass Surgery Center

Patient Collections

66% increase in upfront patient payment
The Urology Group

Days to Pay

Days to Pay improved 15.7, accelerating $9.7M in payments
ASC mgmt. group

Sustained ROI:

2.2 Month
Payback

For every $1

Get $3-6
back annually

We are in an era where data-driven operations are the only option.

Here are a few highlights from our State of the Industry Report.

42%

on average, 42.2% of blocked OR time is unused

53%

a typical ASC is only collecting 53% of expected patient deposits

8%

ASCs are typically experiencing an 8% denial rate on their claims

READ FULL REPORT

Learn More About the Platform

Save yourself the headache of multiple vendors – bundle your ASC software with HST Pathways.

With a bundled, all-in-one solution, you can:

  • Work with one vendor (instead of 5+).
  • Create seamless, efficient workflows.
  • Get paid faster.
  • Increase case volume & grow at the pace you want to.
  • Empower leadership with reporting, analytics, and data.
  • Deliver the best patient care.
  • Sleep soundly knowing your data is safe,  secure, and protected.
SCHEDULE YOUR DEMO
Patient Texting & Pre-Assessments

Access the most user-friendly pre-assessment & two-way texting tool for providers and patients.

Patient Texting & Pre-Assessments Features
Patient Texting & Pre-Assessments Demo

90%

Of text messages are read in the first 3 minutes.
Source: Forbes

15%

Typical reduction in cancellations with 2-way patient texting.

25%

Reduction in patient registration time
Source: Children’s West Surgery Center

“We are so excited to have the ability to reach our patients on this level. We pride ourselves on our ability to personalize our patient’s experience to meet their individual needs. HST Patient Engagement’s texting functionality allows us to do so in a thoughtful, yet efficient manner.”

THE CENTER FOR MINIMALLY INVASIVE SURGERY

Munster, IN
SEE PATIENT TEXTING & PRE-ASSESSMENTS IN ACTION
GET YOUR DEMO SCHEDULED

Dive Deeper into ASC Operations

How to Get Your First 1,000 Patients Scheduled at Your New ASC

How to Get Your First 1,000 Patients Scheduled at Your New ASC

From conducting feasibility assessments to navigating the intricacies of Certificate-of-Need processes, securing financing, and collaborating with project managers and construction teams, you've...

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How Technology Improves Cash Flow and Staffing Efficiency in ASCs

How Technology Improves Cash Flow and Staffing Efficiency in ASCs

The evolution of technology has been a driving force for efficiency and optimization across industries, and ASCs are no exception. One pressing need, especially for new centers, is to improve cash...

read more
5 Quick Tips to Easily Strengthen Your Provider-Patient Relationship

5 Quick Tips to Easily Strengthen Your Provider-Patient Relationship

The relationship you have with your patient is undeniably important. Sometimes, the most challenging obstacle you may face as a physician is establishing a strong connection with your patient. A...

read more
READ MORE

Listen to the Podcast

Read our State of the Industry Report

See more customer stories

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Schedule a DemoListen to the Podcast

SOLUTIONS

Bundled Products
Billing & Inventory
Case Cost Forecasting
Data & Custom Reporting
Prebuilt Dashboards
Patient Texting & Pre-Assessments
Electronic Charting
Scheduling & Care Communication
Patient Payments
Patient Estimates
Partners & Integrations

RESOURCES

Blog
Customer Stories
HST ROI Calculators
Podcast
State of the Industry Report
Top Resources by Topic
Data Benchmarks by Specialty
Demographic Benchmarks
ASC Software Evaluation Guide
ASC EMR Software Evaluation Guide
Client Awards
Compliance, Privacy, and Security Overview

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