Boost performance across California Specialty Surgery Center with the most user-friendly pre-assessment form & two-way patient texting tool.
At California Specialty Surgery Center, collect patient health history online to skip manual calls and speed up the pre-assessment process with patient responses that can be sent to HST’s EMR for clinicians to access.
- Send automated text reminders to help patients stay on track
- Gather complete and accurate patient data to reduce errors
- Spend less time calling patients and more time on care
Hear From Customers Using HST’s Pre-Assessments & Patient Texting
With HST’s patient texting and pre-assessments solution, Live Oak Surgery Center dramatically improved their ability to contact and communicate with patients, ensuring better patient care and streamlined processes.
Lora Reed
Live Oak Surgery Center
“HST Pathways is great for our ASC”
What do you like best about HST Pathways?
There are a lot of things that we like about HST. We like that we can customize the eChart side to fit our facility and our needs for each doctor/procedure as needed. It is user friendly and we have been able to call and get customer support help very quickly. I would definitley recommend this software to others.
“Best software for the ASC setting”
What do you like best about HST Pathways?
HST Pathways has helped bring us so far ahead of our old paper charting. There are several things we love about it: The ease of having it web-based so it can be accessed from anywhere, the ability to make real-time changes to the E-chart, and the reports from Practice Management are easy to find and customize to help us make improvements and see deficiencies. We currently have Practice Management, E-charting, Clarity and Patient Engagement.
Does This Sound Familiar at Your ASC?
Having difficulty with case feasibility & financial clearance?
Support disappears post-implementation?
Want to know your case margins before surgery?
Frustrated with canned, inaccurate reports?
Tired of waiting for product updates?
Struggling to find reliable ASC industry benchmarks?
HST Enables ASCs to Achieve
100%
Chart completion
66%
Increase in upfront patient payments
99%
Clean claim rate
From 3+ days to minutes
reporting time reduced.
Nyleen Flores
Former CEO
Ruth Ortiz
Benefits Specialist Coordinator
Blane Uthman
CEO
William Green
Director, Enterprise Data Management
100%
Chart completion
66%
Increase in upfront patient payments
Nyleen Flores
Former CEO
Ruth Ortiz
Benefits Specialist Coordinator
99%
Clean claim rate
From 3+ days to minutes
reporting time reduced.
Blane Uthman
CEO
William Green
Director, Enterprise Data Management
100%
Chart completion
Nyleen Flores
Former CEO
66%
Increase in upfront patient payments
Ruth Ortiz
Benefits Specialist Coordinator
99%
Clean claim rate
Blane Uthman
CEO
From 3+ days to minutes
reporting time reduced.
William Green
Director, Enterprise Data Management
Why have 250+ ASCs switched practice management systems to HST in the last 2 years? Put simply, it comes down to enabling proactive operations.
ASCs are evolving their operations in the modern era. Successful surgery centers prioritize efficient, data-driven processes, demanding the right technology. HST is tailor-made for advancing proactive operations.
This includes:
Enterprise architecture
Billing software that enables rapid reduction in speed to cash
Simultaneous chart edits for less clicks & time
Profit forecasts & scheduling / OR utilization
World-class customer delight & support
Benchmarking across the board
HST can help your center increase profitability by enabling efficient, data-driven proactive operations.
Achieve Proactive Operations with HST
OR Utilization
107.4% OR utilization improvement
Arizona ASC
Clinical Time Savings
50% time savings in chart prep & staff training
Bass Surgery Center
Patient Collections
66% increase in upfront patient payment
The Urology Group
Days to Pay
Days to Pay improved 15.7, accelerating $9.7M in payments
ASC mgmt. group
Sustained ROI:
2.2 Month
Payback
For every $1
Get $3-6
back annually
We are in an era where data-driven operations are the only option.
Here are a few highlights from our State of the Industry Report.
42%
on average, 42.2% of blocked OR time is unused
53%
8%
Learn More About the Platform
Save yourself the headache of multiple vendors – bundle your ASC software with HST Pathways.
- Work with one vendor (instead of 5+).
- Create seamless, efficient workflows.
- Get paid faster.
- Increase case volume & grow at the pace you want to.
- Empower leadership with reporting, analytics, and data.
- Deliver the best patient care.
- Sleep soundly knowing your data is safe, secure, and protected.
Most Loved Features by Ophthalmology ASCs
Smart IOL & supply inventory tracking
The system captures lot/serial/expiration for a lens or viscoelastic, updates on-hand counts, and makes it easy to reorder against your Item Master. This reduces expired implants and makes tracking easier.
Quick chart and op note
Minimal charting inputs and op note inputs are needed because most info auto-populates for repeat case types. This makes clinical charting nearly the same speed as paper charting.
Progressive estimation patient estimates
Estimates can include facility, anesthesia, & professional fees and include multiple visits in a short time frame, and you can sequence which one hits the deductible first. This allows everyone to get paid faster and more accurately.
Simultaneous chart editing
Multiple people can edit the chart at the same time, similar to a Google Doc. No more waiting on others to finish before you can do your part.
Show previous balance on estimates
Show patients their previous balances so that you can collect all past and upcoming balances from one place. This is great for repeat patients.
Automated Pre-Op & Day-of-Surgery Text Reminders
Set up a custom cadence of one-way or two-way texts with keyword flagging. This reduces no-shows and ensures patients are fully prepped for surgery.
Access the most user-friendly pre-assessment & two-way texting tool for providers and patients.
90%
15%
Typical reduction in cancellations with 2-way patient texting.
25%
“We are so excited to have the ability to reach our patients on this level. We pride ourselves on our ability to personalize our patient’s experience to meet their individual needs. HST Patient Engagement’s texting functionality allows us to do so in a thoughtful, yet efficient manner.”
THE CENTER FOR MINIMALLY INVASIVE SURGERY
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