Taking Reporting Capabilities to New Heights
Regent Surgical Health revolutionized their data pipeline and reporting processes with HST Data Stream.
HST’s data management solution has helped:
- Reduce report development time from 3+ days to minutes
- Automated various reporting tasks, including state-level and patient satisfaction reporting
Number of centers: 26
Featured products: HST Data Stream
Other products in use: HST Practice Management, HST Case Coordination, HST Patient Engagement, HST eChart, and HST Clariti
States: Alabama, Alaska, Florida, Illinois, Kansas, Michigan, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, and Wisconsin
Specialties: Total Joint Replacement, Spine, Pain Management, Cardiovascular, Neurological, Orthopedic, Podiatry, ENT, Pain Management, Plastics, Gastroenterology, General, Urology, OBGYN, Ophthalmology, and Endoscopy
Customer type: ASC Management Group
Regent Surgical Health, an ambulatory surgery center management group operating 26 facilities in 14 states, faced significant challenges in their reporting processes prior to implementing HST Data Stream. The absence of an automated data retrieval system resulted in time-consuming reporting procedures. In order to meet their state and corporate requirements, the organization relied on manual report creation, which often took 3-5 days to complete. As a high growth organization, they needed easier access to data, enhanced visibility, and greater flexibility with reporting.
Regent Surgical Health revolutionized their data pipeline and reporting processes by implementing HST Data Stream, a solution that automated and streamlined their previously manual tasks. Recognizing the complex center requirements and being drawn to HST Data Stream’s flexibility, Regent Surgical Health consolidated their fragmented center data into a single repository. By doing this, they were able to improve their team’s understanding of the comprehensive patient support they were delivering across all 26 surgery centers. By connecting their data to their BI tool, they found a solution to the manual report creation and realized great efficiency with HST Data Stream’s robust automation features.
We were trying to fix the problem of having to do everything manually. HST offers a lot of different reports within the platform, and it’s great for a center to be able to go in, get live data, be able to do something with it. But for us at a corporate level, looking at multiple centers across the U.S., it’s hard for us to be able to go through that same process multiple times to then come together with an enterprise-level report. HST Data Stream allows us to access data, synthesize it, and understand our performance benchmark and how we are taking care of our patients, which is our highest priority.
Director, Enterprise Data Management
Regent Surgical Health has witnessed a profound transformation in their data retrieval and reporting capabilities. What once took them several days to generate reports can now be accomplished within minutes, thanks to HST Data Stream. They have successfully automated various reporting tasks, including state-level and patient satisfaction reporting. Regent Surgical Health has gained valuable insights into critical operational information, such as financial data, enabling them to closely monitor their budget performance on a monthly basis. With data now being automated and seamlessly flowing into their data warehouse, Regent Surgical Health has achieved enhanced data accessibility and a comprehensive view of their daily center operations. Ultimately, Regent Surgical Health’s streamlined reporting process enables their centers to prioritize patient care, creating an even more patient-centered environment.
The number one reason I would recommend HST Data Stream is because it just works. The fact that I’m able to get the data that I need to help our business is something that you can’t put a price tag on. And the fact that we’re able to not only help those who are helping our patients free them up to focus on the patients, we’re also able to help the business side of it understand the areas that we can do better and the areas that we’re doing well. And so, having that flexibility, having that on-demand access to our data, is something you can’t replace.
Director, Enterprise Data Management
Currently, Regent Surgical Health is looking at HST Price Transparency, which provides cost estimation platforms, so patients know their expected care costs in advance of surgery. Additionally, new surgery centers have been signing on with HST One+, which includes HST Practice Management, HST Case Coordination, and HST eChart. A few of Regent Surgical Health’s centers that were using HST Practice Management or HST Practice Management with HST Case Coordination have also added HST eChart in the last 6 months. The future looks bright between HST Pathways and Regent Surgical Health as it continues to adopt HST Pathways’ portfolio of products into its new and established ambulatory surgery centers.