Summer 2025 Innovation Spotlight: Dive into HST’s Newest Features
Platform Enhancements for Your Center’s Success
We’ve rolled out many new features over the last three months! These updates are designed to streamline operations, improve efficiency, and enhance the experience for both staff and patients. Here’s a deeper look at how these enhancements bring value to your center. To see all of our latest updates visit the Community Portal.
Financial Management
Surgery Center Management
Statement Customization That Drives Action – If you are using HST’s patient payments solution, you can now display your payment URL directly on patient statements, helping patients easily navigate where to pay—no guesswork required.
Regulatory Reporting—Now Smarter for California Centers – The California Regulatory State Reporting options include Homelessness within the Regulatory Reports tab of the visit for documenting based on “U (Unknown), Y (Yes), N (No)”. The default is set to “unknown,” making it easier to stay compliant with less manual input.
ASCA Benchmarking, Expanded – Category III CPT codes (0042T–0947T) are now included based on the specifications for 2025 reporting requirements, giving you more accurate and complete benchmarking data.
Patient Privacy, Enhanced – The Daily Appointment Sheet now separates DOB and age into individual columns—and gives you the ability to hide DOB along with all PHI data when using the “Unidentify” option.
More Contact Options in Scheduling Reports – Want all available phone numbers displayed in your appointment schedule report? Now you can select that option for improved patient outreach and coordination.
Case Profit Estimations
Physician Mobile App – Administrators can now track how physicians perform compared to their peers, offering valuable insight into productivity and efficiency.
Hypothetical Case Builder – Want to check profitability before scheduling? Use historical data to model potential profit by physician, procedure, and payer before even scheduling a case.
Automated Cost Syncing – Daily syncing so that your case cost estimates reflect the latest updates from your practice management system—no manual updates needed.
Insurance Verification at a Glance – Now view insurance verification and authorization status directly within Case Profit Estimations, eliminating the need to switch between tools.
Clinical Operations
Electronic Charting
Expanded Ventilator Documentation – New fields for expired tidal volume and PEEP settings make documentation even more complete.
Smarter Clinical Patient Locator – Settings for auto-refresh let you and your staff see real-time updates—no need to manually refresh to track where patients are.
Physician-Controlled Operative Report Templates – Physicians can now update their own templates without admin support. Plus, new options let them exclude implant and specimen sections if not needed.
Signature Configuration Flexibility – Clinicians can now opt out of wet pad or “over the shoulder” signatures. This gives centers more control over signature workflows without affecting patient documentation.
Financial Clearance
Patient Estimates
Multi-Org Contract Management – If you are a corporate customer managing multiple facilities, you can now upload a contract once and apply it across locations and payors—eliminating repetitive work and reducing the risk of inconsistency.
Smarter Payment Plan Adjustments – Need to update a payment plan after balance changes? No need to delete and start over. Edit the plan directly and send automated reminders for upcoming payments.
Enterprise Access Made Easier – Enterprise users can now quickly access any estimate or case across their organizations, regardless of where they’re logged in.
Collect & Process Patient Payments
Track Notification History – Quickly see which balance notifications were sent, opened, and what balance was shown—giving you a full picture of patient communication.
Set Minimum Pre-Service Payment Thresholds – Centers can now require a minimum percentage to be paid before a procedure takes place. This helps reduce days in A/R and minimize bad debt.
Payment Plan Work Queue – Easily manage and flag plans with missed or declined payments, keeping your staff focused on the accounts that need attention.
Recurring Auto-Payments – Enable auto-bill to eliminate manual collection of recurring payments. Less effort for staff, less friction for patients.
Direct Association of Payments to Plans – Installments and down payments can now be automatically associated with a payment plan as soon as they’re made.
Minimum Installment Amounts by Plan Tier – Customize minimum payment amounts per plan tier to help you collect smaller balances faster.
Scheduling & Collaboration
Scheduling & Care Communication
Custom Required Fields by Office – ASCs can now choose which fields are required for each physician office—making it easier to tailor forms based on the needs of different specialties.
Unified Code Table Management – Scheduling and communication tools now pull real-time code table data (Procedure Codes, Payer Codes, Anesthesia Types, and Cancellation Reasons) from HST’s surgery center management, reducing discrepancies and duplicate entry.
Data & Analytics
Raw ASC Data
New Alerts
You’ll now receive an email notification when you’re nearing your data threshold—so you can avoid surprises.
We’ve also added automatic alerts for full load file delays. If your full load file—which contains all your updated data—is not released by our standard delivery time of 4:30 AM CT, you’ll receive an email notification so you stay aware of any delays right away and can plan accordingly.
Discover More Ways to Optimize Your Center
These enhancements are designed to help your center run more efficiently while improving patient and staff experiences. From streamlined documentation to more payment capabilities and enhanced scheduling, we’re committed to supporting your success.
Looking to add more solutions to your HST platform?