SCHEDULING & CARE COMMUNICATION
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Book more cases by automatically sharing OR availability to physicians
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Send quick updates to the entire care staff via the mobile app
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Optimize block time with release rules to open unused blocks
Join 1,800+ customers who trust HST
Take a Quick Tour of
HST’s Scheduling & Care Communication
Schedulers
Physician Practices
Physician practices can easily reserve time via HST’s scheduling request form. The form is HIPAA compliant and designed so physician practices do not need to login to the submit the time request.
Vendors
Assign your vendors to cases with product requests. Vendors get a “view only” access to their cases and without PHI.
Improve Your OR Block Time Management
- Review the time spent in each procedure by physician, and see how they compare to the center’s average
- Identify unused blocks so you can automate blocks to release and open up time for additional cases
- Reduce manual follow-up by centralizing schedule case updates in one place
- Eliminate blocks conflicts with a system that automatically stops blocks from being scheduled at the same time
Increase Staff Efficiency
Improve Patient Care
Faster Communication
Save Time
Reduce Case Cancellations
Grow Revenue
ASCs Love HST
Since our ASC adopted HST Case Coordination, my staff and I can now view my surgery schedule in real-time. The mobile app is beyond convenient. I can review my cases on-the-go and I can be confident the schedule exactly matches our center’s schedule.
CEO
Orthopedic Surgery Specialists
CEO
Surgical Care Affiliates
76%
Reduction in case coordination time. From 21 minutes to 5.
205
90%
11
28
17
Key Capabilities
Broadcast Scheduling
HST’s scheduling and care communication offers a recurring broadcast setting that allows your team to increase OR utilization by automatically sharing open time regularly to physician practice(s) for specified dates and rooms. Open ORs increase OR utilization by maximizing visibility and reach of your available OR times, making it easy for referring practices to send more cases
Document Storage
HST makes sharing and storing documents simple. Practices and centers can upload from the web or mobile app. That means no more faxes and missing paper.
Care Team Coordination
Get everyone on the same page without actually using one. HST’s scheduling and care communication integrates with most practice management systems and allows you to share schedules and collaborate with your staff and physicians like never before.
Surgery Boards
Fully customizable for each department, digital surgery boards allow your staff to know exactly what’s going on throughout your center. Fully informed staff leads to better patient care and seamless patient flow.
Vendor Coordination
Easily coordinate with vendors to ensure the timely availability of necessary medications, medical supplies, specialized equipment or implants.
Anesthesia Coordination
A procedure should never be delayed or cancelled because anesthesia didn’t have accurate schedule information. Save hours of faxing and emailing schedules to anesthesia providers. Set up automated assignments for anesthesiologists or anesthesia groups that always cover a particular surgeon or room. With the mobile app, provide real-time schedule access, including helpful patient information and documents.
Check-in Kiosk
Our kiosk checks your patients in seamlessly and automates your center’s workflow, leading to shorter wait times and happier patients
Chat
Skip fax or email and coordinate cases faster with the scheduling and care communication chat feature. The HIPAA- compliant chat tool lets you communicate with your entire care team in real-time. Communicate not only with your ASC staff but also with outside Anesthesiologists and Vendors
Ride Text Communication
Keep family and friends in the loop on the patient’s case status with automated text alerts. From “In Pre-Op” to “In Post-Op”, your patients’ loved ones stay informed and at ease.
Mobile App
Award-winning, HIPAA-compliant access to view and manage your cases from anywhere. Connected to the Surgery Boards for real-time case status updates.
HIPAA Compliant
ASC and patients can have peace of mind that all patient information is protected and secure.
Cloud Based
Data is stored securely on the internet instead of on a computer or local server.
Security
HST upholds an enterprise risk program as audited through third-party attestations that are in line with AICPA SOC II Requirements.
Case Notifications
Keep your entire care team aligned with real-time case update notification—including referring physicians, staff, vendors, and anesthesia providers. Everyone stays connected throughout the surgical journey, supporting smoother coordination and better patient care.
Full Patient Account View
Custom Required Fields by Office
Unified Code Table Management
Integrated with your favorite HST solutions
Billing & Inventory
Case Cost Forecasting
Patient Texting & Pre-AssessmentsIntegrate with practice management software such as: Surgisource, Vision, Advantx, Amkai, and EMR systems such as Athena & NextGen.
You’ve Got Questions, We’ve Got Answers
How can I access HST's scheduling module via a mobile app?
The mobile app for scheduling is available through the iPhone and Android app; putting your ASC’s schedule at your fingertips.
Are notifications customizable inside the mobile app?
Yes, get the updates you want and how you want through either push notification, text, or email.
How can I customize the surgery boards for my facility?
HST creates transparency within and among your care teams. Tailor your surgery boards’ views towards each department so your staff stays informed on what’s most important to them to deliver the best patient care. Create unique views for each department with custom data fields, colors, audio, and more.
How secure is the scheduling mobile app?
HST’s scheduling and care communication solution is extremely secure, HIPPA-Compliant, and vetted by major health systems. Also, login into the app through facial recognition or touch ID for fast and secure access.
How can I assign tasks to vendor reps?
HST’s scheduling and care communication module is your one place to track and manage all your product requests. We load all your implant vendors, and you simply assign them to cases with a product request. Vendors get “view only” access to their cases and without PHI.
Helpful Resources
Surgery Centers Have Entered the Chat
How to Get Your First 1,000 Patients Scheduled at Your New ASC
How Technology Improves Cash Flow and Staffing Efficiency in ASCs
