SCHEDULING & CARE COMMUNICATION
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Automatically share OR times to physician practices
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Communicate case updates in real-time
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Experience advanced block time management
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HST’s Scheduling & Care Communication
Improve Your OR Block Time Management
It can be challenging to engage with physicians about optimizing their block time without the right data.
With HST, demonstrate to your physicians how they can optimize their block time and increase potential revenue. Eliminate faxes, missed appointments, workflow bottlenecks, and more with a tool designed to help you save time on data entry, increase case volume, and boost patient safety.
Increase Staff Efficiency
Real-time visibility to add-on, changed, and canceled cases enables staff to respond quickly. Significantly lessen the number of communication points via text, email, phone, and word of mouth for any changes to those cases. In other words, no more “telephone game” or endless faxes.
Improve Patient Care
The app reduces the likelihood of missing or inaccurate patient information, unnecessary errors, and overall communication breakdown by reducing the chances of double-booking, overlapping surgeries, or missing a case altogether, which can be detrimental to patients who need timely care.
Faster Communication
Having access to case updates right when they happen makes communication between departments more efficient. Also, the digital surgery boards unite departments to increase collaboration, emphasize teamwork, and share decision-making.
Save Time
Save time on data entry by automating scheduling and reduce the need for back-and-forth communications and clarifications. Get case updates in real-time so the pre-op team can prepare efficiently without unnecessary delays.
Reduce Case Cancellations
Canceled cases often result in unutilized OR time, resulting in no revenue, but overhead costs for the time slot. Minimize cancellations through better scheduling. Optimize OR block time utilization with the automated onboarding checklist that offers step-by-step instructions to
help facilities properly set up advanced block time functionality; ensuring centers are utilizing automation to share open OR times.
Grow Revenue
Gone are the days of faxing over open spots. With the Broadcast feature, your availability for appointment times will be digitally amplified to a specified group of physicians so you can book more cases today. By increasing case volume, you will bring more revenue to your center and improve your facility’s bottom line.
How It Works
Discover Why ASCs Love HST
Since our ASC adopted HST Case Coordination, my staff and I can now view my surgery schedule in real-time. The mobile app is beyond convenient. I can review my cases on-the-go and I can be confident the schedule exactly matches our center’s schedule.
CEO
Orthopedic Surgery Specialists
CEO
Surgical Care Affiliates
Key Capabilities
Broadcast Scheduling
HST’s scheduling and care communication offers a recurring broadcast setting that allows your team to increase OR utilization by automatically sharing open time regularly to physician practice(s) for specified dates and rooms. Open ORs increase OR utilization by maximizing visibility and reach of your available OR times, making it easy for referring practices to send more cases
Document Storage
HST makes sharing and storing documents simple. Practices and centers can upload from the web or mobile app. That means no more faxes and missing paper.
Care Team Coordination
Get everyone on the same page without actually using one. HST’s scheduling and care communication integrates with most practice management systems and allows you to share schedules and collaborate with your staff and physicians like never before.
Surgery Boards
Fully customizable for each department, digital surgery boards allow your staff to know exactly what’s going on throughout your center. Fully informed staff leads to better patient care and seamless patient flow.
Vendor Coordination
Easily coordinate with vendors to ensure the timely availability of necessary medications, medical supplies, specialized equipment or implants.
Anesthesia Coordination
A procedure should never be delayed or cancelled because anesthesia didn’t have accurate schedule information. Save hours of faxing and emailing schedules to anesthesia providers. Set up automated assignments for anesthesiologists or anesthesia groups that always cover a particular surgeon or room. With the mobile app, provide real-time schedule access, including helpful patient information and documents.
Check-in Kiosk
Our kiosk checks your patients in seamlessly and automates your center’s workflow, leading to shorter wait times and happier patients
Chat
Skip fax or email and coordinate cases faster with the scheduling and care communication chat feature. The HIPAA- compliant chat tool lets you communicate with your entire care team in real-time. Communicate not only with your ASC staff but also with outside Anesthesiologists and Vendors
Ride Text Communication
Keep family and friends in the loop on the patient’s case status with automated text alerts. From “In Pre-Op” to “In Post-Op”, your patients’ loved ones stay informed and at ease.
Mobile App
Award-winning, HIPAA-compliant access to view and manage your cases from anywhere. Connected to the Surgery Boards for real-time case status updates.
HIPAA Compliant
ASC and patients can have peace of mind that all patient information is protected and secure.
Cloud Based
Data is stored securely on the internet instead of on a computer or local server.
Security
HST upholds an enterprise risk program as audited through third-party attestations that are in line with AICPA SOC II Requirements.
Case Notifications
Keep your entire care team aligned with real-time case update notification—including referring physicians, staff, vendors, and anesthesia providers. Everyone stays connected throughout the surgical journey, supporting smoother coordination and better patient care.
Integrated with your favorite HST solutions
Surgery Center Management
Case Profit Estimations
Patient EngagementIntegrate with practice management software such as: Surgisource, Vision, Advantx, Amkai, and EMR systems such as Athena & NextGen.
You’ve Got Questions, We’ve Got Answers
How can I access HST's scheduling module via a mobile app?
The mobile app for scheduling is available through the iPhone and Android app; putting your ASC’s schedule at your fingertips.
Are notifications customizable inside the mobile app?
Yes, get the updates you want and how you want through either push notification, text, or email.
How can I customize the surgery boards for my facility?
HST creates transparency within and among your care teams. Tailor your surgery boards’ views towards each department so your staff stays informed on what’s most important to them to deliver the best patient care. Create unique views for each department with custom data fields, colors, audio, and more.
How secure is the scheduling mobile app?
HST’s scheduling and care communication solution is extremely secure, HIPPA-Compliant, and vetted by major health systems. Also, login into the app through facial recognition or touch ID for fast and secure access.
How can I assign tasks to vendor reps?
HST’s scheduling and care communication module is your one place to track and manage all your product requests. We load all your implant vendors, and you simply assign them to cases with a product request. Vendors get “view only” access to their cases and without PHI.
Helpful Resources
Surgery Centers Have Entered the Chat
How to Get Your First 1,000 Patients Scheduled at Your New ASC
How Technology Improves Cash Flow and Staffing Efficiency in ASCs
