Patient Estimates
Price transparency software tailored for physician practices.
We provide you with an automated way to:
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Create accurate good faith estimates for your patients
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Verify patient insurance coverage
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Collect upfront payments to get paid faster
Why Physician Practices Choose HST’s patient estimates
Quickly Create Financial Estimates
Within minutes, you’ll be able to calculate an accurate estimate, deliver the estimate to your patient via text, email, or print/mail, and connect patients to your favored payment options. The estimate is generated by using your payor contracts and multiple clearinghouse integrations.
True Progressive Estimation
Our estimates for your surgical professional fees can factor in facility and/or anesthesia fees, so you will always know exactly how much to collect from your surgical patients. If the ASC(s) where your doctors perform cases use HST’s patient estimates, you’ll be able to send one comprehensive estimate to the patient on behalf of both the ASC and the practice.
Free Integration When ASC Uses HST’s patient estimates
Hundreds of surgery centers use HST’s patient estimates to provide patients with accurate estimates. If the ASC(s) where your doctors perform cases use HST’s patient estimates, you’ll benefit from no integration fees for surgical cases, a seamless flow of patient data, and industry leading accuracy for estimates.
Get Paid Faster from Patients & Payors
When patients trust the estimate they receive, they are more likely to pay upfront and in full. In fact, 30% of patients contacted via text or email will typically pay electronically pre-date-of-service. You will also reduce payor denials by proactively identifying patients with non-coverage.
Laser Focus on Customer Delight
Our client support team is available from 6am-9pm EST and typically answers calls within 60 seconds. We provide unlimited support during and after implementation, and our team of experts is truly invested in your satisfaction and success with our solutions.
Your peers love HST’s patient estimates and are seeing real results.
Discover Why Physician Practices Love HST
Our upfront collections increased significantly. On average, we are able to collect annually an additional $1,000,000 dollars upfront.
Ruth Ortiz, Benefits Specialist Coordinator, The Urology Group
It really simplifies the process even before we get the patient in. We can reach out to them via text for an estimate.
Max Adcock, Administrator, MSMOC
By using HST’s patient estimates, The Urology Group has seen a:
- 66% increase in upfront patient payments
- 50% decrease in accounts sent to collections
- 33% decrease in full-time staff
See How it Works
Key Capabilities
View your cases all in one view and automate insurance checking with four clearinghouses to ensure the patient is likely covered at the time of the procedure. Benefits are also refreshed up to the date of service.
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Calculate accurate patient estimates so you can send your patients a quick estimate of their expected costs.
Text or email your patients with a clear estimate with multiple convenient payment options available for the patient to select such as pay online, by phone, or at the time of service.
Understand the data points HST’s patient estimates relies on for procedure cost estimations.
Gain clear visibility into when a patient views their estimate. If a patient disputes receiving it, you can provide clear insights into the number of times they accessed it.
Stay up to date with your history of patient interactions through phone or online communications.
HST Patient Financial Services, available as an add-on to HST’s patient estimates customers, is a specialized call center that communicates patient estimates and drives prepayments through texts, emails, and calls.
Easily compare procedures allowable across multiple payors.
Actively track patient engagement, presenting comprehensive reports on how often patients review their provided estimates.
Enhance HST’s patient estimates with payment integrations (HST Pay, Elavon, Waystar, Rectangle, Loyale, Wells Fargo, Fortis, Salucro) and scheduling interfaces (Scheduling & Care Communication, Allscripts, SIS Connect, SurgiSource, AdvantX, Vision, Amkai, SIS Complete/SIS Office, Cerner, Athenahealth, CareCloud, Centricity, iMedicware, Meditech, Mednet, Exa, and CGM).
