PATIENT ESTIMATES
-
Within minutes create accurate patient estimates
-
Get a boost in pre-payments so you can get paid faster
-
100% compliance with the No Surprises Act
Join 1,700+ customers who trust HST
Provide your patients with accurate financial estimates – no more surprises.
With HST’s patient estimates, get 98% accurate estimates, reduce payor denials, and improve your office’s efficiency.
Save Faster Payments
30% of patients contacted via text or email will typically pay electronically. By sending patients a clear snapshot of anticipated costs before their appointment you can easily get paid faster and drive pre-payments. This proactive communication reduces poor AR, accelerates cash flow, and minimizes the uncertainty of unpaid bills.
Reduce Payor Denials
By checking eligibility, easily confirm a patient’s insurance status and coverage details. This ensures that services provided align with the patient’s insurance coverage, drastically reducing denials due to eligibility issues.
Meet State Compliance Requirements
39 states have fair billing laws in place. These laws require the disclosure of prices for services aiming to allow patients to compare prices, avoid surprise billing, and encourage competition based on cost and quality.
Save Time
Get a 50% typical improvement in office efficiency and give your staff more time back to deliver better patient care. Gone are the days of manually calculating estimates based on various rates and insurance contracts. Automatically factor in the patient’s insurance benefits to produce an accurate estimate in minutes.
Comply with the Federal No Surprises Act
100% compliance with the Federal No Surprises Act requirements. While it may seem like the No Surprises Act is only in support of patients, these new regulations will have undeniable benefits for surgery centers that embrace them.
Boost Patient Satisfaction
By providing patients with an accurate estimate of their responsibility, they can budget in advance. This financial preparedness can reduce stress and anxiety related to the potential economic burden of procedure costs.
How It Works
3. Send the Patient Estimate
ASCs Love HST
The ability to send estimates via text or email and track when patients view them has been a game-changer. It’s reduced payment disputes and made upfront collections much easier, lowering our patient accounts receivable by 75%.
Business Office Manager
Advanced Vision Surgery Center
Benefits Specialist Coordinator
The Urology Group
Key Capabilities
Progressive Estimations
Easily consider the impact that other known cases or procedures may have on a patient’s out of pocket cost. HST’s patient estimates module reviews future appointments within 21 days of each other within the same organization to factor in each encounter’s impact on the patient’s remaining out-of-pocket and deductible.
Insurance Checking
View your cases all in one view and automate insurance checking with four clearinghouses to ensure the patient is likely covered at the time of the procedure. Benefits are also refreshed up to the date of service.
Case Estimator
Calculate accurate patient estimates so you can send your patients a quick estimate of their expected costs.
Print Estimator
See a preview of the patient estimate before it’s sent via text or email.
Catalyst
Drive volume to your facility with a web-based cost estimator on your website. Allow prospective patients to take a proactive approach to understanding their costs before scheduling a procedure.
Electronic Patient Estimate
Text or email your patients with a clear estimate with multiple convenient payment options available for the patient to select such as pay online, by phone, or at the time of service.
Eligibility Viewer
Understand the data points HST’s patient estimates module relies on for procedure cost estimations.
Delivery Status
Gain clear visibility into when a patient views their estimate. If a patient disputes receiving it, you can provide clear insights into the number of times they accessed it.
Patient Communication Log
Stay up to date with your history of patient interactions through phone or online communications.
Allowable Lookup
Easily compare procedures allowable across multiple payors.
Reporting
Actively track patient engagement, presenting comprehensive reports on how often patients review their provided estimates.
Powerful Integrations
Enhance your operations with integrated payment solutions (Elavon, Waystar, Rectangle, Loyale, Wells Fargo, Fortis, Salucro) and scheduling interfaces (AllScripts, SIS Connect, SurgiSource, Adantx, Vision, Amkai, SIS Complete/SIS Office, Cerner, Athenahealth, CareCloud, Centricity, iMedicware, Meditech, Mednet, Exa, and CGM).
Procedure Selection
Build estimates faster by choosing from the top 25–50 most recent procedures in the fee schedule—no need to type in codes or descriptions.
Patient Note Templates
Create, edit, and reuse common patient notes to speed up documentation.
Direct Pay Link for Patients
Let patients view their estimate or balance and pay right from your ASC’s website.
Integrated with your favorite HST solutions
Surgery Center Management
Case Profit Estimations
Scheduling & Care Communication
Patient PaymentsYou’ve Got Questions, We’ve Got Answers
Why are patient estimates prior to procedures important for patients?
Clear patient estimates empower patients by allowing them to understand and anticipate their expenses, preventing unexpected bills, and facilitating informed decisions about their care.
How accurate are the estimates provided by HST?
HST’s patient estimates are over 98% accurate.
How do I use HST to check my patient's insurance?
Simply input the required patient details and insurance information and HST will quickly verify coverage.
How do patients receive their estimates?
Providers can send estimates directly to patients via text or email, ensuring a seamless communication process.
Is there any type of support service available to help collect patient pre-payments?
We do have an add-on service available for HST’s patient estimates to proactively call each patient with a remaining balance in advance of their surgery to explain their anesthesia bill. Additionally, the patient’s case history is automatically updated in HST’s patient estimates module.
Free Up Your Staff, Leave the Estimates to Us
Through HST Patient Financial Services, our US-based team can reach out to patients via texts, emails, and calls to communicate patient estimates and drive prepayments. They can also handle incoming calls from patients with questions on their estimates. It’s like having an outsourced team specialized in HST’s patient estimates module for your facility.
Reduce Administrative Burden
Communicate Proactively
Build trust by ensuring patients are aware of their financial responsibilities through proactive outreach.
Improve Prepayments
Boost prepayment rates, reduce bad debt, and improve your facility’s financial health by minimizing post-service collections and days to pay.
It frees up your staff to go on to other higher revenue generating tasks and it gets that money in the door prior to surgery.
HOUSTON LANDRY
COO
Allied Anesthesia Associater Center
Helpful Resources
From the Patient Perspective: Why the No Surprises Act is So Important
Administrator’s Corner: How do you feel about the No Surprises Act and how will it impact RCM?
The No Surprises Act: What You Need to Know
Explore how HST’s Financial Clearance supports the patient journey, improves ASC workflows, and enables proactive operations with powerful reporting.
