Fall 2025 Innovation Spotlight: Dive into HST’s Newest Features

by | Oct 9, 2025 | New Features

4 minute read

We’ve rolled out many new features over the last three months! These updates are designed to streamline operations, improve efficiency, and enhance the experience for both staff and patients. Here’s a deeper look at how these enhancements bring value to your center. To see all of our latest updates visit the Community Portal.

Financial Management

Case Profit Estimations

AI-Powered Module Guidance
New to the case profit estimation’s module? Just ask. With AI assistance built in, your staff can ask questions and get guidance—helping new staff learn quickly and boosting your center’s confidence in case planning. If you already have HST’s case profit estimations, the AI enhancement is an included feature with your module. If you are interested in having it activated for your center, reach out here.

Clinical Operations

Electronic Charting

Faster Patient Locator Updates
The Patient Locator now has more predictable updates with the auto-refresh settings available as (1, 3, or 5 minutes), giving you a more consistent refresh and access to the most up-to-date information available.

Patient Engagement

New Form Designer
Creating forms just got easier. The new patient engagement form designer has a more modern, intuitive look—making it faster for staff to build patient pre-assessment forms and collect health history.


Pre-Built Surgical History Question
 
With a ready-to-use surgical history question, staff can quickly add it to pre-assessment forms. Patients then see a simple table to enter the type of surgery, date, and anesthesia used—with the option to list multiple surgeries—giving staff a clear, organized view of each patient’s history.

Financial Clearance

Patient Estimates

Direct Payment Plan Links (Also available with Patient Payments)

Make payments stress-free for patients. Send them an email with a direct link to their plan.

Patient Payments

Simple Post-Service Payment Lookup
Quickly find and import any patients who may have incurred their balance before you implemented HST’s patient payments module.

Bulk Insurance Payment Processing
Capture bulk insurance payments made by virtual credit card.

Scheduling & Collaboration

Scheduling & Care Communication

Surgical Laterality in Scheduling
Get greater scheduling accuracy and surgical team alignment. Laterality in HST’s scheduling now works the same as HST’s surgery center management solution. You can now specify laterality (left, right, bilateral) for each procedure individually instead of single laterality for the entire case.

Discover More Ways to Optimize Your Center

These enhancements are designed to help your center run more efficiently while improving patient and staff experiences. From streamlined documentation to more payment capabilities and enhanced scheduling, we’re committed to supporting your success.

Looking to add more solutions to your HST platform?