Transform the patient experience with digital communication.
Effective patient engagement improves the patient experience, increases safety, and reduces cancellations.
From automated patient texting to intuitive patient surveys, HST Patient Engagement provides an end-to-end solution that’s both powerful and easy to use. With HST Patient Engagement, you can:
• Communicate with patients in a way that is effective and convenient.
• Reduce cancellations by 15% with 2-way patient texting.
• Send automated text reminders well before procedures and chat with patients directly.
• Set auto-response and auto-flagging rules based on patient responses.
• Create customized surveys for all pre- and post-op needs.
• Improve patient safety by collecting complete and accurate data.
Here’s how HST Patient Engagement helps.
Communicate with patients in a way they prefer: texting.
The patient experience doesn’t just start at check-in and end at discharge. HST Patient Engagement’s patient texting solution leverages integrated technology to send automated pre-op reminders, post-op check-ins, and more. Improve the patient experience and continuum of care with meaningful engagement through HST Patient Engagement.
Powerful pre-assessment tools
Streamline all the pieces of your pre-assessment process in HST Patient Engagement with our powerful pre- assessment and survey tool so your team can spend less time calling patients and more time caring for them.
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