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Transform the patient experience with digital communication.

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Effective patient engagement improves the patient experience, increases safety, and reduces cancellations.

 

From automated patient texting to intuitive patient surveys, HST Patient Engagement provides an end-to-end solution that’s both powerful and easy to use. With HST Patient Engagement, you can:

• Communicate with patients in a way that is effective and convenient.

• Reduce cancellations by 15% with 2-way patient texting.

• Send automated text reminders well before procedures and chat with patients directly.

• Set auto-response and auto-flagging rules based on patient responses.

• Create customized surveys for all pre- and post-op needs.

• Improve patient safety by collecting complete and accurate data.

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Here’s how HST Patient Engagement helps.


Intuitive patient texting

Powerful pre-assessment tools

Communicate with patients in a way they prefer: texting.

 

The patient experience doesn’t just start at check-in and end at discharge. HST Patient Engagement’s patient texting solution leverages integrated technology to send automated pre-op reminders, post-op check-ins, and more. Improve the patient experience and continuum of care with meaningful engagement through HST Patient Engagement.

Powerful pre-assessment tools

 

Streamline all the pieces of your pre-assessment process in HST Patient Engagement with our powerful pre- assessment and survey tool so your team can spend less time calling patients and more time caring for them.

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