Spring 2025 Innovation Spotlight: Dive into HST’s Newest Features
4 minute read
We’ve rolled out many new features over the last three months! The HST platform enhancements highlighted below are designed to streamline operations, improve efficiency, and improve the overall experience for your staff within the HST suite.
To see all of our updates, visit the Community Portal.
To see all of our updates, visit the Community Portal.
Financial Management
Surgery Center Management
Unposted Transaction Alert Stands Out
The alert for unposted transactions is now bolded and displayed in red, making it easier to spot and take action.
The alert for unposted transactions is now bolded and displayed in red, making it easier to spot and take action.
Search by Additional ID 2
Staff can now search by the Additional ID 2 field in the patient lookup, providing more flexibility and ease in finding patient records.
Staff can now search by the Additional ID 2 field in the patient lookup, providing more flexibility and ease in finding patient records.
Custom Footer Message for Patient Statements
Centers can now add a custom footer message to patient statements and estimates, which will appear when previewed, printed, or exported. Stay on the lookout for a future release which will expand this enhancement to include Waystar-integrated statements.
Centers can now add a custom footer message to patient statements and estimates, which will appear when previewed, printed, or exported. Stay on the lookout for a future release which will expand this enhancement to include Waystar-integrated statements.
Easier Payment Plan Visibility
Patient accounts now clearly show when a visit is part of a payment plan, making it easier to track.
Patient accounts now clearly show when a visit is part of a payment plan, making it easier to track.
Visit Billing Data Report Updates
Enhancements have been made to the Visit Billing Data reports, improving clarity and accuracy of transaction details. Now, “Other” transactions are broken out to visually separate credits from debits, making it easier to track financial activity for accurate accrual accounting.
Enhancements have been made to the Visit Billing Data reports, improving clarity and accuracy of transaction details. Now, “Other” transactions are broken out to visually separate credits from debits, making it easier to track financial activity for accurate accrual accounting.
Case Profit Estimations
Simplified Implant Requests
Send multiple implant requests and easily resend requests as needed, streamlining vendor communication.
Send multiple implant requests and easily resend requests as needed, streamlining vendor communication.
Quick Case Comments
Easily add comments to cases for tracking key details like insurance issues, case activity, and more.
Easily add comments to cases for tracking key details like insurance issues, case activity, and more.
Loss Avoidance Highlights
Quickly see key loss avoidance metrics, including the number of declined or approved cases and the total dollar amount saved. View data for the last 30 or 90 days, the past 12 months, or all future cases—perfect for board meetings and demonstrating ROI.
Quickly see key loss avoidance metrics, including the number of declined or approved cases and the total dollar amount saved. View data for the last 30 or 90 days, the past 12 months, or all future cases—perfect for board meetings and demonstrating ROI.
Case Overview at a Glance
Get a daily summary of case profit estimates with comparative metrics from the past 10 days.
Get a daily summary of case profit estimates with comparative metrics from the past 10 days.
Activity Tracker
Easily view the latest case updates and where others left off, including implant requests, case approvals or denials, adding tags, and cost rule updates for the case for better visibility and alignment.
Easily view the latest case updates and where others left off, including implant requests, case approvals or denials, adding tags, and cost rule updates for the case for better visibility and alignment.
Clinical Operations
Patient Engagement
Policy Acknowledgment Added
Helping patients understand their rights and responsibilities is key to a smooth patient experience. Now, centers can add a policy acknowledgment directly in the pre-assessment form, making it easier for patients to review and confirm. This eliminates the need for paper-based acknowledgments and streamlines documentation.
Helping patients understand their rights and responsibilities is key to a smooth patient experience. Now, centers can add a policy acknowledgment directly in the pre-assessment form, making it easier for patients to review and confirm. This eliminates the need for paper-based acknowledgments and streamlines documentation.
Tablet Access for Staff
Flexibility is essential for fast-moving surgery centers. Staff can now access patient texting and pre-assessments on tablet devices, eliminating the need to be tied to a desktop or laptop. By making this solution tablet optimized for staff, we’re helping centers stay even more connected and efficient throughout their day.
Flexibility is essential for fast-moving surgery centers. Staff can now access patient texting and pre-assessments on tablet devices, eliminating the need to be tied to a desktop or laptop. By making this solution tablet optimized for staff, we’re helping centers stay even more connected and efficient throughout their day.
Built-in Medical Definitions
Medical terminology can be overwhelming for patients. To make pre-assessments easier for patients to complete, centers can now provide medical definitions directly within the form for patients.
Medical terminology can be overwhelming for patients. To make pre-assessments easier for patients to complete, centers can now provide medical definitions directly within the form for patients.
Electronic Charting
New Ventilator Settings
Additional ventilator fields, including vent rate, tidal volume, PEEP setting, PEAK pressure, and vent mode, are now available for more complete documentation.
Additional ventilator fields, including vent rate, tidal volume, PEEP setting, PEAK pressure, and vent mode, are now available for more complete documentation.
Clinical Patient Locator
Surgery centers can now use additional filtering options by viewing patient location by status and choosing which columns to view, making it easier to track patients in real time.
Surgery centers can now use additional filtering options by viewing patient location by status and choosing which columns to view, making it easier to track patients in real time.
Patient Estimates & Payments
Patient Estimates
Direct Payment Link
Patients can now view their estimate and pay directly from your ASC’s website with the new direct pay link for a faster, easier payment experience. Interested in adding to your website? Reach out to us here.
Patients can now view their estimate and pay directly from your ASC’s website with the new direct pay link for a faster, easier payment experience. Interested in adding to your website? Reach out to us here.
Collect & Process Patient Payments
Post-DOS Payment Requests
Easily follow up with patients for full or partial payments after their procedure through manual or automated messaging. If you’d like to add post-DOS payment requests to your account, contact us!
Easily follow up with patients for full or partial payments after their procedure through manual or automated messaging. If you’d like to add post-DOS payment requests to your account, contact us!
Discover More Ways to Optimize Your Center
These enhancements are designed to help your center run more efficiently while improving patient and staff experiences. From streamlined documentation to more payment capabilities and enhanced scheduling, we’re committed to supporting your success.
Looking to add more solutions to your HST platform?